Airbnb faces criticism for its handling of the California wildfires, with many accusing the company of an insensitive response after refusing to cancel a woman’s Los Angeles reservation during a wildfire that displaced tens of thousands of residents.

Airbnb is working with 211 LA to provide free, temporary housing for people who have been impacted by the Los Angeles wildfires, the company said.

As the raging California wildfires consume thousands of acres and displace tens of thousands of residents, Airbnb (NASDAQ: ABNB) is under heavy scrutiny for its response to guest cancellations and

Now brands are helping those displaced by the devastating wildfires in Southern California, which have already destroyed almost 2,000 buildings and forced 130,000 people to evacuate.

As multiple fires continue to spread through Los Angeles, Airbnb will offer free temporary housing for displaced residents.

Airbnb will work with 211 LA to identify residents in need of temporary housing and connect them to accommodations offered through Airbnb.org, the company’s non-profit arm which provides free stays through funds from the company and hosts who offer up their homes during disaster situations.

Airbnb is getting backlash after initially failing to cancel one woman’s booking for a property near the Palisades Fire ravaging Los Angeles, California. Ana Mostarac wrote on X that the company “failed in the moment when it matters most.

Airbnb policies, generally speaking, do not favor guests. When it comes to canceling a reservation past a certain date, there are few accepted reasons that ultimately result in a full refund. In fact,

Airbnb has announced that they will offer temporary housing to people impacted by the Los Angeles wildfires. “To support residents who have been displaced from their homes or forced to evacuate by the wildfires,