Airbnb offers refund to guest after Palisades fires booking complaint went viral - ‘Their policies failed to account for context’ said unhappy customer ...

Airbnb was slammed after denying a refund to a customer attempting to flee the apocalyptic wildfires ripping through Los ...

The rental firm has addressed the ordeal in a comment to the Post. Ana Mostarac detailed the saga in an X post on Tuesday night as the wildfire ripped through the wealthy West LA area, torching cars, ...

AIRBNB has been blasted as “inhumane” after refusing a refund to a customer who was fleeing her reservation near the horrifying fires engulfing Los Angeles. Customer Ana Mostarac was ...

After criticism on social media, Airbnb ended up giving Mostarac a full refund, and told NewsNation in a statement that its ...

Ana Mostarac said on X, formerly Twitter, that she was initially told by Airbnb staff that the cancellation was "not covered under our Major Disruptive Events Policy" and that she would not ...

Finance executive Ana Mostarac contacted Airbnb to request help with re-booking accommodation farther away from the danger zone after the enormous blaze in the Pacific Palisades forced the ...

But when customer Ana Mostarac found herself face-to-face with this situation, Airbnb was unwilling to budge. In a post on X, Mostarac shared her experience with the home-booking app after ending ...

Ana Mostarac detailed the saga in an X post on Tuesday night as the wildfire ripped through the wealthy West LA area, torching cars, schools and multi-million dollar homes. Mostarac, who had ...