Beware of the government grant scam from your Facebook friend! Learn how to spot and avoid fraudulent schemes that promise ...

How long can Hertz wait to bill you for rental car damage? This customer says Hertz waited 7 months before hitting her with a ...

An extended flight delay stranded JetBlue customer Ellen LaPaglia overnight at New York City’s JFK International Airport. Airline employees instructed all the displaced passengers to wait in a long ...

Lori Gallant agrees that if a Hertz rental car was damaged while in her possession, she should pay the repair bill. Or at least her insurance company should. But the last time she rented from Hertz ...

An extended flight delay stranded JetBlue customer Ellen LaPaglia overnight at New York City’s JFK International Airport. Airline employees instructed all the displaced passengers to wait in a long ...

An extended flight delay stranded JetBlue customer Ellen LaPaglia overnight at New York City’s JFK International Airport. Airline employees instructed all the displaced passengers to wait in a long ...

Brak Moczygemba got the shock of her life after a recent one-night stay in a budget hotel. The manager of that Quality Inn accused her of pillow theft… remarkably pricey pillows for such an ...

During a flight across the country, Jetblue forced Samuel Cristol to share his seat. That’s correct. Cristol had a partial seatmate on his flight — a man who did not quite fit in his own space. And, ...

What if you had a newly minted enemy and Royal Caribbean allowed that person to cancel your cruise? That’s what Rita Yates believes happened to her recently. When she called to make the final payment ...

Michelle is an experienced consumer reporter, advocate, mediator, service journalist, and travel writer. She is the founder and CEO of Consumer Rescue. Michelle is also a consumer advocate and travel ...