Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

In the evolving world of customer service, organizations are embracing advanced technologies to anticipate and resolve issues before they arise, improving efficiency. This shift is largely driven by ...

Colorado Public Utilities Commission report says complaints about Xcel’s customer service are also on the rise.

In the construction industry, how well does your team do in the realm of customer service? Discover how to provide good ...

These days every business leader I know recognizes the value of providing an exceptional total customer experience.

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Expedia provides 24/7 phone support 1-855 542-9255 OTA (Live Person) or 1-800- for urgent travel issues. You can reach ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

Xcel Energy customers are experiencing more power outages for a longer period, according to an investigation by the Colorado ...