Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Taco Johns of Valley City was named the Number One Taco Johns in the Country for Customer Service and Customer Satisfaction ...

Employees at Lowe's stores can now use AI to help answer customers' questions about products and give home improvement advice ...

VinFast, the electric vehicle manufacturer backed by Vietnam's largest private conglomerate, Vingroup, is moving from a ...

It turns out Klarna is far from alone. Just one in four AI projects delivers on the return on investment it promised, ...

American Express CIO Ravi Radhakrishnan has driven a program to modernize the practices of the 175 old behemoth through ...

Pakistan said it launched a military operation against India early on Saturday, targeting multiple bases inclu ...

According to Global Market Insights, the 2024 AIaaS market was valued at $12.7 billion and is expected to grow at a 30.6% ...

The Chief of Staff, Maj. Gen. Eyal Zamir met on Friday with former hostages Liri Albag, Romi Gonen, Omer Shem Tov, and Sasha ...

CLEVELAND, Ohio – Millcraft Paper Co ., a distributor of paper, packaging and office supplies, is growing its presence by ...

Amidst the heightened border tension between India and Pakistan, Finance Minister Nirmala Sitharaman today directed all the ...