Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

Expedia offers 24/7 customer support+1-888-844-1781, which is a strong advantage for travellers needing assistance at ...

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

Colorado Public Utilities Commission report says complaints about Xcel’s customer service are also on the rise.

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Taco Johns of Valley City was named the Number One Taco Johns in the Country for Customer Service and Customer Satisfaction ...

In the evolving world of customer service, organizations are embracing advanced technologies to anticipate and resolve issues before they arise, improving efficiency. This shift is largely driven by ...

In the construction industry, how well does your team do in the realm of customer service? Discover how to provide good ...

AI phone calls are no longer a futuristic concept—they’re revolutionizing how businesses interact with customers. By combining voice technology, machine learning, and speech recognition software, ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

VinFast, the electric vehicle manufacturer backed by Vietnam's largest private conglomerate, Vingroup, is moving from a ...

Service Now introduced “the next milestone in its groundbreaking CRM designed to disrupt an industry long dominated by ...